SECURITY DEPOSIT: Your security deposit must be in our office 10 days after making your reservation. It must be in the form of a check or money order, as it will be deposited into our Trust Account. Your deposit will be refunded to you within 15 business days after your departure. Housekeeping or any other applicable charges will be deducted from your security deposit or charged to your credit card on file.
CANCELLATIONS: Sea Ranch Escape does not automatically cancel the reservation if the deposit is not received by the specified date. It is the responsibility of the renter to contact us should they wish to cancel. A full refund, minus a $40 Cancellation Fee, will be given on cancellations with a minimum of 15 days notice, 30 days notice during all holiday periods and the months of July and August. On shorter notice, a refund will be given only if the house is subsequently rented. The total rental amount will be forfeited if we cannot re-rent the home. Regardless of whether the home re-rents, there is a $40 Cancellation Fee. Sea Ranch Escape reserves the right to cancel a reservation should the rental unit be removed from the rental program for any reason. Prospective renters will be notified and rebooked into other units whenever possible. Please be advised that we also reserve the right to move reservations to other units to remedy other circumstances beyond our control. There will be no refunds for inclement weather or power outages.
CHECK-IN/CHECK-OUT TIMES: Check-in time is 3 p.m. or later. Your house key, guest passes and directions must be picked up at the Sea Ranch Escape office located at 35590 Verdant View, next door to Two Fish Bakery. If you arrive before check-in time, you may pick up your guest passes and enjoy the facilities until the home is ready. We will be happy to post a map to your house next to our lock box for our late arriving guests. Check-out time is 1 p.m, or 11 a.m. if you requested housekeeping services. Please vacate promptly and return your packet, key, and guest passes to the Sea Ranch Escape office to avoid a late check-out fee.
LATE ARRIVALS: We will provide instructions with your reservation confirmation.
LINENS (SHEETS & TOWELS): Sheets and towels are generally not provided in the rental homes. Blankets and pillows are provided. Should you choose not to bring your own linens, linen service is available with advance notice for a flat rate of $30 per bed (this includes: two sheets, two pillow cases and two sets of bath towels, hand towels and wash cloths per bed). Twin beds are $15 each. Spa towels are $5 each to rent.
HOUSEKEEPING: Housekeeping services may be arranged for an additional fee of $20/hour (plus tax). If you have chosen to do your ownhousekeeping, a “Renter’s Housekeeping Checklist” will be provided to list your cleaning responsibilities. If additional cleaning time is required from our housekeeping staff, we will deduct that amount from your security deposit or credit card number on file. Cleaning supplies are stocked in each of the homes. Should you change your mind about the housekeeping arrangements, please notify our office as soon as possible. Any personal items left behind by renters and recovered by housekeeping will be mailed back to the renters and are subject to retrieval, shipping and handling fees.
Please request housekeeping in advance and observe the 11 a.m. check-out time. If you do not request housekeeping and it is required after your departure at 1 p.m., you will be charged a “late out fee” of $50, plus housekeeping fees that could be charged at double rate if there are other renters coming into the home on the same day. **If you request housekeeping services less than 48 hours before your arrival, or during your stay, we cannot guarantee our housekeeping staff can accommodate your request.**
FIREWOOD is provided, but kindling is not. Bundles of kindling are available at the local supermarkets, which are located within 5-15 minutes from your home.
HOUSEHOLD AMENITIES: All homes are fully furnished and equipped with appliances. In the event that equipment is not in working order, we will make every reasonable effort to have the problem corrected promptly. However, we depend upon our renters to report the problem to us as soon as possible (785-2426). Many of our service personnel are from out of the area; therefore, it is not always possible to have repairs made as readily as in more urban areas. Please note – there will be no reduction in rate for any mechanical failure of hot tubs, TV, VCR’s DVD’s, internet access or other appliance. If a problem arises, e.g.clogged disposal or plumbing due to renters neglect, a $35.00 handyman service charge may apply.. For your convenience, there is a telephone in your rental home. All local, long distance and international calls are free in all of our homes. ***Please note: Cell Phone reception is extremely unreliable in our area. At this time Verizon is the only service operating here.***
ALL OF OUR HOMES ARE NON-SMOKING.
IMPORTANT ADVISORY: Vehicles MUST display their ID hang tag on the interior rear view mirror at all times while parked anywhere on The Sea Ranch (other than the parking area of your rental home).
SEA RANCH ASSOCIATION REGULATIONS: 1) No motorcycles, motorbikes or skateboards on Sea Ranch roads, trails or commons. 2) No recreational vehicles parked in driveways of homes. 3 )No bicycles on the Bluff Top Trail. 4) No more than TWO vehicles per property visible in the parking area. #5 ) Sea Ranch Escape is only permitted to issue two (2) vehicle passes and two (2) day passes per property. If you have more then six people in your party, you must purchase extra Day Passes at The Sea Ranch Association or at Sea Ranch Escape at a cost of $5.00 per person, per day. 6) We are not permitted to give directions to rental homes to anyone other than authorized guests. We do not give out addresses prior to check-in. 7) The speed limit on Sea Ranch roads (not including Highway 1) is 25 mph. 8) Walk only on posted trails. Do not trespass on a neighbor’s property or through construction sites. 9) Pets must be on a leash at all times while outdoors.
***The number of occupants booked into a home, as well as any other restrictions including those regarding pets, children, smoking and use of a barbecue, is noted on your confirmation. Disregarding these and/or other SeaRanch regulations will result in the forfeiture of your security deposit and additional charges if damages are incurred.